FAQs

1. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. You can pay online or opt for Cash on Delivery (COD) if available.

2. Do you ship internationally?
Currently, we only ship within Pakistan. But stay tuned—we’re working on expanding our reach!

3. How long does shipping take?
We aim to deliver your order within 3-7 business days across Pakistan. You’ll receive tracking details once your order is out for delivery.

4. What if I receive a damaged or incorrect item?
Oh no! We’re sorry to hear that. Contact our customer support team immediately, and we’ll help you resolve the issue with a replacement or refund.

5. Can I return a product if I don’t like it?
Absolutely! If you’re not happy with your purchase, you can return it within 10 days of delivery, provided it’s in its original condition. Just reach out to us, and we’ll guide you through the process.

6. How does the refund process work?
Once we receive and inspect your returned item, we’ll process your refund within 10 business days. For online payments, it’ll go back to your original payment method. For COD orders, we’ll refund via bank transfer or another agreed method.

7. What if I have more questions about shipping or refunds?
No worries! Our customer support team is here to help. Drop us a message, and we’ll get back to you ASAP.